New Mexico
What New Mexico's rule says
What are the calling hours in New Mexico?
In New Mexico, telephone solicitations of residential subscribers are allowed only from 9 a.m. to 9 p.m. The rule is NMSA § 57-12-22(B)(5), part of the Unfair Practices Act, and it starts the day an hour later than the federal 8 a.m.
New Mexico's definition is old-fashioned: telephone solicitation means voice or fax communication over a telephone line to a residential subscriber. That reaches landlines, not cell phones or texts. Bills in 2019 and 2020 to add wireless and internet phone numbers died.
Because the federal 8 a.m. rule still covers cell phones, the practical rule for mixed lists is 9 a.m. for New Mexico landlines and 8 a.m. for cell phones; most teams simply start at 9 a.m. for everyone in the state.
Who the rule covers
New Mexico's window applies on top of the federal 8 a.m.–9 p.m. rules; where both apply, follow the narrower one.
- Covers: telephone solicitations to residential subscribers (landlines).
- Not covered: calls with the person's prior express permission and calls to people you've done business with in the last 12 months.
New Mexico's rules and where they come from
Telephone solicitation (NMSA § 57-12-22(B)(5)): No telephone solicitation of a residential subscriber before 9 a.m. or after 9 p.m.
The statutes and regulator pages are linked under 'Statutes, regulators and sources' below.
Do New Mexico's calling hours apply to texts?
New Mexico defines telephone solicitation as voice or fax over a telephone line to a residential subscriber, so its hours don't reach texts. No state rule for texts. The FCC's rule applies its 8 a.m.–9 p.m. limit to marketing texts sent to cell phones (47 CFR 64.1200(e)); courts are split on whether people can sue over it.
Time zones and area codes in New Mexico
New Mexico is on one clock: Mountain.
Area codes in New Mexico: 505, 575. A number's area code is a clue to where the person is, not proof: people keep their numbers when they move.
Calling New Mexico from TopReach
TopReach smart lists only dial a lead inside the legal window in their own time zone (weekdays 9 a.m.–9 p.m., weekends 10 a.m.–6 p.m.) and skip statutory holidays, and a rep calling a lead outside their hours is asked to confirm first. They don't apply New Mexico's own rule for you. To stay inside it, set your workspace's quiet hours from 9 p.m. to 9 a.m..
Recording calls into New Mexico: One-party consent: you can record a call you're on. TopReach records only when your workspace policy says so (never, always, or the rep's choice), and it doesn't play a recording announcement for you, so reps say it at the start of the call where consent is needed.
