Messaging

SMS that lives inside your CRM.

Text leads and customers directly from their contact record. Every conversation is logged, visible, and connected to your pipeline.

A text conversation and customer reply in the TopReach contact timeline. Fictional sample data.A text conversation and customer reply in the TopReach contact timeline. Fictional sample data.

Features

Stop switching between apps

All your customer conversations in one place, connected to the CRM where they belong.

Two-way SMS

Send and receive text messages with leads and customers. Replies come back into the same thread.

Full conversation history

Every message is stored on the contact record. Your whole team sees the same thread.

Automated messaging

Set follow-up texts for unanswered calls on the days you choose. Keep replies with the contact’s conversation.

Team visibility

Managers see all active conversations. Never miss a reply or lose context on a hot lead.

Integrated contact records

Every message is tied to a contact. Keep the conversation and contact details in the same workspace.

Follow-up texts for whole lists

Add a text step to a smart list's follow-up days, and everyone on the list gets it once.

A sales team working together at dusk

Every conversation, in context.

Start texting leads and customers from inside TopReach today.