Performance tracking

See exactly what your sales team is doing, in real time.

Calls made, connect rate, talk time, SMS replies, deals moved, deals won. TopReach tracks everything because the CRM, dialer, and SMS all live in one platform.

  • ✓Real-time rep activity feed
  • ✓Call recordings + dispositions per rep
  • ✓Pipeline velocity and conversion by stage
Daily calling trends and team performance in TopReach analytics. Fictional sample data.Daily calling trends and team performance in TopReach analytics. Fictional sample data.
Activity tracking
Real-time
Per seat / mo
$55
Dashboard for every rep's calls, texts and deals
1

What you see

Performance metrics that don't require a Zapier diagram

Live activity dashboard

Calls in flight, SMS sent, deals moved. All live. Walk into a Monday and know who's working.

Rep leaderboards

Sort reps by calls, connects, deals won, revenue. Celebrate the top, coach the bottom.

Pipeline velocity by stage

How long do deals sit in each stage? Where do they stall? TopReach answers without a custom report.

Call recording playback

Click any call and listen back. Tag the moments worth coaching. Build a rep training library from real calls.

Manager and team views

Roll metrics up by team, department, or geography. Permissions scope what each manager sees.

Forecasting that matches reality

TopReach weighs deals by stage probability and rep historical close rate. Forecasts that hold up to a board meeting.

Manager dashboard

Every rep. Every metric. One screen.

TopReach workforce directory with employee names, job titles and statuses. Fictional sample data.TopReach workforce directory with employee names, job titles and statuses. Fictional sample data.

How it works

From spreadsheet reports to live dashboard

  1. 01

    Connect activity

    Once your team uses TopReach for calls, SMS, and pipeline updates, every action is tracked automatically.

  2. 02

    Define your metrics

    Pick the activities and KPIs you care about: calls, connect rate, demos booked, deals closed.

  3. 03

    Coach off the data

    Use leaderboards, recordings, and pipeline velocity to coach reps weekly. Replace status meetings with action.

FAQ

About performance tracking

Every action (call, SMS, deal stage move, note) is logged automatically because TopReach is the CRM, dialer, and SMS app. No third-party sync.

A sales team working together at dusk

Know what your team is doing, every day.

Live performance tracking in under an hour.