Two-way SMS, fully threaded
Send and receive texts from your business number. Every reply lands on the contact's timeline.
CRM with texting
Text your leads from inside your CRM.
Two-way SMS in the same workspace as your pipeline. Reply from any contact, share an inbox with your team, and never lose a thread.
- ✓Two-way SMS attached to every contact
- ✓Shared inbox so the team sees every reply
- ✓Templates and snippets for fast follow-up
- Texting from every contact
- 2-way
- Thread per contact, beside their calls
- 1
- Per seat / mo
- $55
What you get
SMS that lives where your pipeline lives
Shared team inbox
Reps and managers see the same threads. No more 'who's replying to this lead?'
Templates and snippets
One-click intros, qualifying questions, and follow-ups. Personalize fields automatically.
Replies notify the right rep
TopReach routes incoming SMS to the assigned rep on the contact record.
Compliant by design
Opt-out keywords, quiet hours, and consent tracking, built in so reps don't have to remember.
Live in under an hour
Provision numbers, import contacts, and start texting today.
The inbox
Texts and pipeline in one screen
No app-switching. Reply to a lead, move them down the pipeline, schedule a follow-up, all from the same view.
How it works
From import to first text in 60 minutes
- 01
Connect a number
Provision a local Canadian number or port yours in. TopReach configures it for SMS automatically.
- 02
Build templates
Drop in your standard intros, qualifying questions, and follow-up sequences. Personalize with merge fields.
- 03
Start texting
Open any contact and type. Replies route to the assigned rep. Threads attach to the deal.
FAQ
About CRM SMS
Two-way SMS is included in every $55 seat. Carrier message fees are billed at cost. Each phone number is $10/mo.
Yes. TopReach has a shared SMS inbox for the team plus per-rep views, so managers can see every conversation.
Yes. Build templates with merge fields like {firstName}, {dealStage}, {appointmentTime}. Send in one click.
Yes. STOP, UNSUBSCRIBE, and similar keywords automatically opt the contact out. We track consent on the record for compliance.
Yes. Build a segment and send a templated text to the whole list. Carrier rate limits apply automatically.
Replies still attach to the contact and notify the assigned rep. Quiet-hours rules can pause auto-responses overnight.
