Analytics

See which calls turn into conversations.

Calls, conversations, outcomes and talk time for each rep. See the daily trend and review the team in one place.

Features

Know where to focus your coaching

Go beyond call counts. See who is connecting, what happens on those calls and how the results change over time.

Review outbound call totals over the period you choose.

See how many calls were answered and led to a conversation.

Review call outcomes to see what happens after someone picks up.

See time spent in conversation alongside call volume.

Compare calls, conversations and answers across the reporting period.

See each rep’s calls, answers and conversations in one performance table.

Works with the rest of TopReach

Analytics is wired into every other tool. The data flows automatically.

Pipeline stages, deal values, and contact activity all reported.

Calls, connect rate, and talk time per rep, team, and campaign.

Deal value by stage and by rep, so you can see what's coming.

Give the team a shared view of calls, conversations and outcomes.