Alabama
What Alabama's rule says
What are the calling hours in Alabama?
In Alabama, telephone solicitation calls are allowed only from 8 a.m. to 8 p.m., Monday through Saturday, and not at all on Sundays or holidays. The rule is an Alabama Public Service Commission rule, Ala. Admin. Code r. 770-X-5-.17, and it covers live and automated sales calls to consumers in the state.
The evening cutoff is 8 p.m., an hour earlier than the federal 9 p.m. One compliance vendor's table lists Alabama as 8 a.m.–9 p.m.; the rule's text says 8 p.m.
The rule bans calls on 'holidays' without defining the word. The safe reading is the state's legal holidays in Ala. Code § 1-3-8, which include days the federal calendar doesn't, such as Confederate Memorial Day on the fourth Monday in April.
Because it's a Public Service Commission rule written for telephone service, enforcement runs through the phone company: a solicitor who breaks it can have its phone service cut off.
A 2026 bill, House Bill 427, would have written the 8 a.m.–8 p.m. window and a limit of three calls in 24 hours into statute. It died when the session ended, so the rule stands as written.
Who the rule covers
Alabama's window applies on top of the federal 8 a.m.–9 p.m. rules; where both apply, follow the narrower one.
- Covers: live and automated telephone solicitation calls to consumers in Alabama.
- Days: Monday through Saturday only. Sundays and holidays are closed all day.
- Texts: the rule doesn't mention them. The federal 8 a.m.–9 p.m. rule applies to marketing texts to cell phones, and many teams keep texts inside Alabama's window too.
Alabama's rules and where they come from
Telephone solicitation rule (Public Service Commission): Live and automated telephone solicitation calls to consumers in Alabama only between 8 a.m. and 8 p.m., Monday through Saturday; none on Sundays or holidays.
The statutes and regulator pages are linked under 'Statutes, regulators and sources' below.
Do Alabama's calling hours apply to texts?
The Alabama rule speaks of calls and doesn't mention texts. Keeping marketing texts to its window (8 a.m.–8 p.m., no Sundays or holidays) is the safe setting; the FCC's 8 a.m.–9 p.m. rule applies to texts regardless.
Time zones and area codes in Alabama
Alabama is on one clock: Central.
Area codes in Alabama: 205, 251, 256, 334, 483, 659, 938. A number's area code is a clue to where the person is, not proof: people keep their numbers when they move.
Calling Alabama from TopReach
TopReach smart lists only dial a lead inside the legal window in their own time zone (weekdays 9 a.m.–9 p.m., weekends 10 a.m.–6 p.m.) and skip statutory holidays, and a rep calling a lead outside their hours is asked to confirm first. They don't apply Alabama's own rule for you. To stay inside it, set your workspace's quiet hours from 8 p.m. to 8 a.m., business days Monday to Saturday, and skip Alabama's state holidays that aren't federal holidays, such as Confederate Memorial Day.
Recording calls into Alabama: One-party consent: you can record a call you're on. TopReach records only when your workspace policy says so (never, always, or the rep's choice), and it doesn't play a recording announcement for you, so reps say it at the start of the call where consent is needed.
