- Dialpad
- Power dialing on the phone: Not stated on their site. Dialpad's Mobile Apps FAQs and its Dialer help articles don't say whether Power Dialer or Dialer campaigns can be worked from the mobile app, and the App Store listing doesn't mention a dialer.
- Parallel dialing on the phone: Not stated on their site (same sources).
- In the app: No CRM. The listing says contact profiles can show 'details from your CRM'; Dialpad connects to Salesforce, HubSpot and Zoho.
- Dialer plan: Power Dialer: Support plans (from $89 per user a month billed annually). Dialpad Dialer: 'you must be on a Dialpad Sell Premium plan or Dialpad Support with the Dialer Add-on' (add-on price not stated).
- Aircall
- Power dialing on the phone: No. Aircall's help center: 'Mobile devices using the Aircall application cannot use the Power Dialer.' It runs in the desktop app and the web app.
- Parallel dialing on the phone: No. Aircall has no multi-number dialer on any device.
- In the app: No CRM. The listing mentions business contacts on the go and logging calls to '100+ CRM or Helpdesk integrations'.
- Dialer plan: Professional ($50 per license a month billed annually, $70 monthly).
- JustCall
- Power dialing on the phone: Yes, in the separate Sales Dialer app: 'Currently, the app supports only Power Dialing campaigns. Other dialing modes will need to be accessed from the web version.' JustCall recommends creating campaigns on the web portal first.
- Parallel dialing on the phone: No. Predictive and multi-line modes are web only, per the same help article.
- In the app: No deals pipeline. The Sales Dialer app shows a dashboard, campaigns, call logs and notes. (The JustCall app listing mentions an 'in-built CRM, rating system and integrations', while the pricing page sells CRM integrations.)
- Dialer plan: Power dialer: Pro ($49 per user a month billed annually, $69 monthly) and up. Predictive and multi-line dialing: SalesPro, quote only.
- Kixie
- Power dialing on the phone: Not stated on their site. The iOS listing describes calls and SMS with your CRM contacts and doesn't mention the PowerDialer; Kixie's help center describes the PowerDialer in the PowerCall Chrome extension and web dashboard and doesn't mention mobile.
- Parallel dialing on the phone: Not stated on their site.
- In the app: Contacts from the connected CRM: 'Your CRM contacts (from Salesforce, Hubspot, Pipedrive, Insightly, PipelineDeals, and many more) are available to you in the Kixie app'. Kixie is not a CRM.
- Dialer plan: Multi-Line PowerDialer for multi-line dialing; prices are quoted per team.
- RingCentral
- Power dialing on the phone: Not stated on their site. The app listing describes calls, messages, meetings, contacts and voicemail, with no dialer; RingCentral's pages don't say RingCX dialer campaigns run in the mobile app.
- Parallel dialing on the phone: Not stated on their site.
- In the app: No CRM. The listing mentions 'contacts, call history, and voicemail in one place'.
- Dialer plan: RingCX (from $65 per user a month billed annually). The pricing page doesn't say which RingCX tier includes which dialer mode.
- Quo
- Power dialing on the phone: No. Quo has no dialer, and its Fair Use Policy bans auto-dialers.
- Parallel dialing on the phone: No.
- In the app: Contacts with custom properties, shared inboxes and internal notes ('a mini CRM' in the listing), plus tasks (Starter: up to 10 open tasks). No deals pipeline is described on the pricing page.
- Dialer plan: No plan includes a dialer.
- Close
- Power dialing on the phone: No. Close's help center lists under Not Supported: 'Outbound calling using Power or Predictive Dialer - use the Close desktop app if you need to use the dialer.' One-off calls from a lead's Details tab work.
- Parallel dialing on the phone: No. The Predictive Dialer is desktop only (same help article).
- In the app: Yes: inbox, leads, contacts, opportunities (drag to change status), tasks, notes, SMS, bulk actions, workflow enrollment, and three reports. Account settings are not available on mobile.
- Dialer plan: Power Dialer: Growth or Scale. Predictive Dialer: Scale.
- HubSpot
- Power dialing on the phone: No. HubSpot's help center describes calling one contact at a time from a task, record, search result or home-screen widget, through your mobile carrier or the HubSpot Calling tool. Call tasks can be added to a queue and opened from 'Queues' in the app, but no automatic dialing is described.
- Parallel dialing on the phone: No. Not described in HubSpot's mobile help.
- In the app: Yes. The listing says 'Every contact, deal, and email is right there when you need it, no desktop required.' Tasks, queues and call logging (notes, outcome, follow-up task) are in the app.
- Dialer plan: HubSpot Calling needs a Sales Hub or Service Hub Starter, Professional or Enterprise subscription and a Sales or Service seat. Calling minutes are a shared pool per account per month: 500 (Starter), 3,000 (Professional), 12,000 (Enterprise); Professional and Enterprise Super Admins can buy more.
- Orum
- Power dialing on the phone: Not stated on their site.
- Parallel dialing on the phone: Not stated on their site.
- In the app: Not applicable: Orum isn't a CRM and lists no mobile app.
- Dialer plan: Included in the plan; pricing is 'based on package type and number of users'.
- Nooks
- Power dialing on the phone: No app. Nooks's help center describes a 'Dial in via Phone' option that routes call audio through your cellphone while you run the Nooks Dialer on your computer.
- Parallel dialing on the phone: No app; see above.
- In the app: Not applicable: Nooks isn't a CRM and lists no mobile app.
- Dialer plan: Not stated; pricing is by custom quote.
- PhoneBurner
- Power dialing on the phone: Only with a computer: 'You can use a mobile/cell phone to dial from to complete a dial session while running Phoneburner on your computer or laptop.' Using PhoneBurner in a phone's browser 'is not recommended' and needs desktop mode.
- Parallel dialing on the phone: No.
- In the app: No app.
- Dialer plan: Power dialing on every plan.
- CallHub
- Power dialing on the phone: Yes. CallHub's help center has 'How to make calls using a Power Dialer from the CallHub mobile app': the agent taps Start Calling, fills in the survey, disposition and notes, then taps 'Save and Next'.
- Parallel dialing on the phone: Yes. The Auto Dialer runs in the app at 1:1, 2:1 or 3:1: '2:1 - In this case, CallHub will call two contacts automatically as soon as the agent finishes the call. CallHub will connect the agent with the call that is answered first.' The Predictive Dialer also runs in the app.
- In the app: No deals or pipeline. Agents see the script (with branching), survey questions, dispositions, notes, contact details and interaction history, and can tag contacts and schedule callbacks. Data syncs to external tools such as NGP VAN, NationBuilder, Action Network and Salesforce. Campaigns are created on the web.
- Dialer plan: All dialer modes are available in Call Center campaigns; CallHub lists Power, Auto, Predictive and Preview (help center) and FastClick (auto dialer page).
