How dialing is priced
Close includes calling on all plans but gates its Power Dialer behind higher tiers. TopReach puts power and parallel dialing in the $99 telephony licence, same price for every rep.
Comparison
TopReach vs Close: two calling CRMs, one pricing difference.
Close is a genuinely good sales CRM. It proved the built-in-dialer category. The difference is how you pay for it: Close gates dialing power behind tier upgrades. TopReach includes every dialer mode in one telephony licence.
- ✓Power + parallel dialer in one licence vs tier-gated dialers
- ✓$55/seat platform vs $49–149+/user tiers
- ✓Workforce, projects, and analytics included
- Dialer modes in one licence
- All
- Tier upgrades to unlock dialing
- $0
- Migration time
- <1 hr
Key differences
Where TopReach and Close diverge
Parallel dialing
Close's multi-line Predictive Dialer sits on its top tier. TopReach's parallel dialer is included, with no tier jump to dial multiple lines.
Total cost per rep
Close runs roughly $49–149+/user/mo depending on tier. TopReach is $55/seat + $99 telephony licence, flat, with every mode unlocked.
SMS
Both platforms do built-in SMS well. In TopReach, texts thread with calls and deals in one workspace timeline.
Beyond the sales team
TopReach includes projects, workforce management, and team structure: the operations layer small companies otherwise buy separately.
Who each is for
Close targets inside-sales teams, often US SaaS. TopReach targets small outbound teams (mortgage, insurance, investment outreach, agencies) with Canadian and US telephony.
Side by side
Feature comparison
Based on public Close packaging; verify current tiers on their pricing page.
Built-in calling
- TopReach
- ✓Yes
- Close
- ✓Yes
Power dialer
- TopReach
- Included
- Close
- Higher tiers
Parallel / multi-line dialing
- TopReach
- Included
- Close
- Top tier only
Two-way SMS
- TopReach
- ✓Yes
- Close
- ✓Yes
Supervisor listen / whisper / barge
- TopReach
- ✓Yes
- Close
- Higher tiers
Projects & workforce management
- TopReach
- ✓Yes
- Close
- No
Per-rep price (USD/mo)
- TopReach
- $55 + $99 telephony per caller
- Close
- $35–$139 yearly, $49–$149 monthly
Contract
- TopReach
- Month to month
- Close
- Monthly or annual
FAQ
TopReach vs Close, honestly
Close is mature, polished, and deep on email sequences and inside-sales workflows. If your motion is heavy on email cadences and you're comfortable with its tier pricing, it's a strong product.
When dialing volume is the motion and you don't want dialer capability tied to tier upgrades. Every TopReach rep gets power and parallel dialing in the same telephony licence, plus SMS, analytics, projects, and workforce tools.
On Close, the Growth plan with the power dialer is listed at $99 a user a month billed yearly ($109 monthly), and Scale, the only plan with the multi-line dialer, at $139 ($149 monthly), on its pricing page (checked November 2026). On TopReach each person who calls pays the $55 seat plus the $99 phone licence, with power and parallel dialing included, so a caller costs more than on Growth and about the same as on Scale. Teammates who don't call need only the seat.
Yes. Export leads, contacts, and opportunities from Close and we import them with your pipeline structure preserved.
TopReach focuses on calls, SMS, and pipeline; email is supported but sequences are lighter than Close's. If multi-step email cadences are your core motion, weigh that honestly.
Yes. TopReach is built in Canada and offers local Canadian and US phone numbers.
Every dialer mode. One licence.
Start calling with TopReach today, or book a walkthrough with our team.